[Resolved]  India Infoline Finance [IIFL] — charges

Address:New Delhi, Delhi, 110062

Hello,

Why are you charging extra amount on online transaction. Today i made a transaction on 3380inr but they debited 3480inr from my balance. This is very unfair and not satisfied with your service and your loyal and old customer. I choose iifl insist of muthoot finance and others. I am requesting to you please help me out.
Loan number - gl8887858
Mobile - [protected]
Mail id - [protected]@gmail.com
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May 26, 2018
Complaint marked as Resolved 
India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
Verified Support
Apr 18, 2018
India Infoline Finance [IIFL] Customer Care's response
Dear Sir,

We have raised this issue with our senior officials and you will receive the feedback shortly. Requesting you to allot some time to revert.

Regards,
Team IIFL.
Verified Support
Apr 18, 2018
India Infoline Finance [IIFL] Customer Care's response
Dear Sir,

With regards to the above case, you has been charged with the Online transaction charges which is as per process.

You would have received the final amount including the transaction fees before you would have approved the transaction.

You have other options to make payments to avoid transaction charges.

Further, you can call our Customer Service on[protected] /[protected] /[protected] or mark a mail on [protected]@IIHFL.com from your registered E-Mail ID for your concerns.

Team IIFL.
Complaint comments 

Comments

Bappa Baburao Chavan
Maharastra Pune Camp 411001
Not transfer amount my account
Application date 24/03/2018
Document submit date 29/03/2018
Lone amount 20000 only.
Sir i go to your branch at Rajpura Punjab for loan clear but your staff not recieve my payment today if you not help me i compaint of your sevice on R B I web site please help me

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