Address: | Surat, Gujarat, 395004 |
I have trading account in iifl. My acount was at freez for some month i forgot my password and my old register number was changed. After i submit form for change register number during that time customer care not given good response for changing mobile number they i went 5 time at iifl office and they not telling me proper procedure for changing my register number.
First time they told me for fill form of changing register number
Second time they told me signature is not proper fill again form
Third time they told for submit for fatka form then only your register number will change
Fourth time they told me for fill sms facility form for get password in register number
It took 3 month for get my password i have bought icicibank share which share price also decrese and i got lost money in that share becoz of cant login acount without password.
That time i complain about to not deduct my anual charge bcoz trading below 50k and they promise me for not deduct my money finaly they deduct anual charge from my account. Fake promise fake company worst customer care service. No other company charge annual for trade below 50k. Was this information helpful? |
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