[Resolved]  India Infoline Finance [IIFL] — I want To Close My Demat Account

I have a Demat account (client-id: KULJESIN) with IIFL from long. Now I want to close my account.
I was sent a mail last week but the IIFL team is not responding and every time they are creating a new ticket .so please close my account.

When I was calling to customer care they gave WhatsApp number but their is no option to close the account. Also not able to reach RM.
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Aug 22, 2021
Complaint marked as Resolved 
India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
Verified Support
Jul 21, 2021
India Infoline Finance [IIFL] Customer Care's response
Dear Sir, We wish to inform you that shares are lying in your demat account hence you need to submit transfer cum closure form, we have reverted on your email id with regards to transfer cum closure procedure .Kindly check the same. Warm Regards,
Sapna
IIFL
Complaint comments 

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Hi Already sent a closure form to [protected]@iifl.com they again created a new ticket . please close my account.

Please find attached image.

I have requested for account cancellation asociated with client id KRISN426
As per the process, I have submitted the signed closure request form. Also,
Relationship manager Mr.Naresh confirmed that there is no holding balance in my account, its zero. So account can be closed.
Still, what is IIFL team problem to close my account for no reason, instead they are bothering me.

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