[Resolved] India Infoline Finance [IIFL] — IIFL not providing any receipt for payment. clerks taking advantage of this. | |||||
Dear sir, I am b. Santosh i availed an amount of 8550/- gold loan from iifl at hayathnagar branch vide:loan no:gl6985062. For this i have to pay an interest rs.150/- per month. For 2 months i got a msg of rs.540/-i paid the amount on 18/02/2017. Time 2:45 to 3:30 pm. But not cr to my a/c.in return i have received penalty of rs.491/-. Total:540+491=rs.1031/-. On looking the body language and behaviour the manager and clerk they are misleading the customers money since in our locality alot of illiterate people. While taking a loan one of customer also faced the same problem and made quarel with them i did not took serious but now i faced the same problem. I even complained in hyd head office. But i did nt find any response with them. I request the consult authority, to take this as serious. Was this information helpful? | |||||
May 27, 2017 Complaint marked as Resolved India Infoline Finance [IIFL] customer support has been notified about the posted complaint. Verified Support Apr 19, 2017 India Infoline Finance [IIFL] Customer Care's response Santosh Boshetti Sir, We have raised your issue to concern dept. and they will get back to you shortly. Request you to give us some time. Regards, Team IIFL Verified Support Apr 26, 2017 India Infoline Finance [IIFL] Customer Care's response Santosh Boshetti Sir, We hope that our officials have contacted you and your issue is resolved in detailed. Regards, Team IIFL. | |||||
 2 Comments | |||||
Comments
Today I have tried during mkt and post market no competent person was available to solve mkt watch problem.i was waiting for call, no response.very difficult to find competent person to solve technical issues.we are facing continuously.
India Infoline Finance [IIFL] Customer Care's response, Apr 26, 2017
Verified Support
Dear Sir,
Deep Apologies for the inconvenience caused. We request you to kindly share your Login Id/contact no. to assist you better.
Else, mark us a mail on [email protected] or you can call us on Customer Service No. 022-40071000.
Regards,
Team IIFL.
Deep Apologies for the inconvenience caused. We request you to kindly share your Login Id/contact no. to assist you better.
Else, mark us a mail on [email protected] or you can call us on Customer Service No. 022-40071000.
Regards,
Team IIFL.
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IIFL Center, B Wing, Trade Centre, Kamala Mills Compound, Lower Parel, Mumbai, Maharashtra, India - 400013
We request you to mark us a mail on [email protected] or you can call us on Customer Service No. 022-40071000 .
Regards,
Team IIFL.