[Resolved]  India Infoline Finance [IIFL] — loan amount disbursement

Address:Dewas, Madhya Pradesh, 455001

Dear sir,
I have approved loan amount of 23, 61, 000 from iifl. Till now 19, 82, 071 amount has been credited. Now i don't want any further payment ahead of 19, 82, 071. As per discussion with customer care of iifl i already submitted a written application to stop part payment on dated 11/03/2019 at dewas branch. But still no action taken on this. This month also only interest deduction were made there is no deduction were made on principal amount.. That's the way iifl earn money from customer??? Also last month interest deduction from my account was 12, 531 inr which was now increased to 13, 874 inr with out any notification of raising interest rate.. Please give justification on both issues. Please get the attached letter for further clarification.
I already submitted complaint on 17th april but no concrete action taken. I already paid 1 month interest for whole loan & it seems that i have to pay again in next month interest only. Pls take quick action otherwise i vl transfer my loan to other bank. Pls get the attached signed letter which i submitted.
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Jun 3, 2019
Complaint marked as Resolved 
India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
Verified Support
May 02, 2019
India Infoline Finance [IIFL] Customer Care's response
Dear Customer,

We have raised this issue with our senior officials and you will receives feedback shortly. Kindly allot some time to revert.

Further for any assistance in future you can call our Customer Service on [protected] / [protected] or mark a mail on [protected]@IIFL.com from your registered E-Mail ID for your concerns.

Regards,
Team IIFL.
Verified Support
May 03, 2019
India Infoline Finance [IIFL] Customer Care's response
Dear Customer,

We hope that you have received a call from our senior officials & they have addressed in detailed about your concerns.

Further for any assistance in future you can call our Customer Service on [protected] / [protected] or mark a mail on [protected]@IIFL.com from your registered E-Mail ID for your concerns.

Regards,
Team IIFL.
Jun 17, 2019
Updated by Vishnukant Chouhan
Dear sir,
I have approved loan amount of 23, 61, 000 from iifl. Till now 19, 82, 071 amount has been credited. Now i don't want any further payment ahead of 19, 82, 071. As per discussion with customer care of iifl i already submitted a written application to stop part payment on dated 11/03/2019 at dewas branch. But still no action taken on this. This month also only interest deduction were made there is no deduction were made on principal amount.. That's the way iifl earn money from customer??? Also last month interest deduction from my account was 12, 531 inr which was now increased to 13, 874 inr with out any notification of raising interest rate.. Please give justification on both issues. Please get the attached letter for further clarification.
I already submitted complaint on 17th april but no concrete action taken. I already paid 1 month interest for whole loan & it seems that i have to pay again in next month interest only. Pls take quick action otherwise i vl transfer my loan to other bank. Pls get the attached signed letter which i submitted.
No action taken till now. Officer's came to my home on 06/05/2019 from. IIFL Dewas branch &Indore branch & told me that
by July you don't need to pay per Emi. But recently when I take follow up with Mr Dharmendra at Dewas office, he his not giving my proper answer. He is asking to go to Indore office. I already submitted letter in written on 11/03/2019 in written at Dewas branch but till now no action taken. If they want they can check CCTV for that date on IIFL Dewas branch. I am also not getting any proper response from Seniors at Dewas & Indore office. It's already been 3 month but no action taken on this issue. I am requesting you to take necessary action & stop earning money by making customer fool.
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