[Resolved] India Infoline Finance [IIFL] — no kyc updation in my iifl account | |||
Sir, I have honour to request that i have an iifl account with id vikkum13 in the name of vikas kumar. I tried to update my kyc detail in my iifl account through sending a speed post with all required document to their main office in thane. After that i confirmed also that on 8th dec 2017 they received my application. But they said that ur uid does not having the address which u have written but sir for my address proof i already given my current gas bill as they have written it their instruction page for acceptable doc list. But now they are telling it is not acceptable as address proof. But sir if it is not acceptable then that should not be in the list. I tried to contact them at least update my email or mob no. As i am providing my pan card which is there in record and satisfied that i am same person but they didn't update my details in account. Please help me out as i am not residing near to any iifl office. My complain no. Which i had registered in iifl is[protected]. Regard s Vikas kumar Was this information helpful? | |||
Feb 16, 2018 Complaint marked as Resolved India Infoline Finance [IIFL] customer support has been notified about the posted complaint. Jan 08, 2018 Reshma7821's response But still I m not received my RC BOOK
Verified Support Jan 13, 2018 India Infoline Finance [IIFL] Customer Care's response Dear Vikas Kumar Sir, We have raised your issue with the Concerned Team, requesting you to give us some time to revert. Regards, Team IIFL. Verified Support Jan 15, 2018 India Infoline Finance [IIFL] Customer Care's response Dear Vikas Kumar Sir, We understand that our officials tried to contact you in this regard but you were not contactable since your registered no. with us seems to be not updated. So we have replied to your query on your registered E-Mail ID dated 15th January 2018. Requesting you to check the same. Further, you can call us on IIFL Customer Service No.[protected] or mark us a mail on [protected]@indiainfoline.com for any assistance. Regards, Team IIFL. | |||
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