[Resolved]  India Infoline Finance [IIFL] — No reply received from ahfl for application of reduction in rate of interest loan account# 747798

Address:Mumbai City, Maharashtra, 400708
Website:[email protected]

I am loan account holder (Loan acc# 747798).
I had mail 2 months before for reduction in rate of interest, but i haven't received any reply from iihfl. I followup with iihfl branch vashi multiple times and they ensured me multiple times that it will be done in 10-14 days multiple times and as per mail i must get reply from iihfl within 3 days, but no reply & call i got from iihfl.

For this delay i will not be responsible, because it is loss for me, however i follwoup multiple times still rate of interest not calculated as per new rate of interest.

I appeal for my loss to be get adjusted in coming emi and iihfl will be responsible if emi will be calculated as per previous rate of interest.

Kindly help me on this.

Thank you

Regards,
Mahesh mourya
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May 7, 2017
Complaint marked as Resolved 
India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
Verified Support
Mar 25, 2017
India Infoline Finance [IIFL] Customer Care's response
Mahesh Mourya Sir,

We have raised your issue with the concern department and you will receive a feedback for the same shortly.

Regards,
Team IIFL.
Verified Support
Mar 28, 2017
India Infoline Finance [IIFL] Customer Care's response
Mahesh Mourya Sir,

We understand that our officials have given the feedback for all your queries.

Regards,
Team IIFL.
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