India Infoline Finance [IIFL] — Non watching /Tracking of Holdings transferred from KARVY STOCK BROKING LIMITED to IIFL I. Trading account activated by IIFL

Brahama

Jul 6, 2021

Address:

BINDRABAN, Palampur, District Kangra. Himachal Pradesh

My DMat and Trading Accounts have been transferred to IIFL from KARVY STOCK BROKING LIMITED. As desired by IIFL I submitted them POA with Rs.20/- stamp paper duly signed by me on 31.5.21 which stands delivered to IIFL on 5.6.21 and my Trading Account with IIFL by as been activated. But to my surprise, I m not able to see or watch my holdings transferred from KARVY STOCK BROKING LIMITED to IIFL in my trading account. I have repeatedly talked to customer cell of IIFL and sent emails to them to enable me watch my holdings, but despite my having sent them photos of POA nothing has been done by IIFL, so far. Kindly help me by instructing IIFL to enable my trad and DMat account to see my holdings therein.

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India Infoline Finance [IIFL] customer support has been notified about the posted complaint.

Verified Support

Jul 08, 2021

India Infoline Finance [IIFL] Customer Care's response Dear Sir, We need to discuss the concern raised by you. You can get instant replies to your queries on Ask IIFL our chatbot . Kindly call on [protected] or write to [protected]@iifl.com for any concern.Warm Regards,
Sapna
IIFL

Jul 08, 2021

Updated by Brahama U have tried to get solution to my problem from ASK IIFL but everytime watched evasive and dodging replies and what to talk of your chatbox and Whatsapp chat, which is completely useless and time wasting to solve my problem.
My request is to guide me as to how I can reach and watch my holdings transferred from Karvy Stock Broking Limited to IIFL at the earliest.

Jul 19, 2021

Updated by Brahama IIFL Securities have done nothing to solve my problem. Rather IIFL has asked me to take up the matter with NSE or BSE, who can help me to enable me to watch my Securities in my DMAT ACCOUNT with IIFL. It is really strange. I have also written to NSE in this refard but they never reply to any queries or complaint. Very sad state of affairs to get redressal to our problems.