[Resolved]  India Infoline Finance [IIFL] — Not Refunded my extra deducted amount

I have booked a flat in August'2015 with builder(Wave City) on subvention scheme (where Wave City have to pay interest till offer of possession). My home loan provider was INDIA INFOLING HOUSING FINANCE LTD (IIHFL). As per triparty agreement the end date of subvention period was 30.06.2017, but Wave City failed to full fill their commitment. After that Wave City & IIHFL have mutually extended the subvention period several time. During that time Wave City delayed the payment of interest amount several times and IIHFL has deducted that amount from my account. Possession has been offered by Wave City on 25/02/2020 and registry has been done.

Now, as per Wave City, they have done all the pending payments of interest amount to IIHFL but IIHFL is neither refunding my extra deducted amount nor clarifying that they received the payment from Wave City or not.

I have done a complaint against IIHFL on NHB on 11/06/2021 but till today 20/08/2021, almost 70 days passed and I am still waiting for solution.
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Sep 27, 2021
Complaint marked as Resolved 
India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
Aug 20, 2021
Updated by Y K Rakesh
My India Infoline Housing Finance Ltd home loan account number is 732470.
Verified Support
Aug 25, 2021
India Infoline Finance [IIFL] Customer Care's response
Dear Sir, We understand that query raised by you has been addressed to your satisfaction.Further you can call us on [protected] / [protected] or click on below link for your concerns.
https://www.iifl.com/contact-us/home-loan/raise-a-request
Team IIFL
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