[Resolved] India Infoline Finance [IIFL] — pending ticket request. require (loa, account statement, foreclosure letter) | |
Iam existing customer of home loan (773329) of iifl. I have requested list of documents, raised a ticket through app reference no:no.1441685. Still pending please check when it has been raised still no reply except an acknowledgement mail. App/system is designed to ignore requests till pending tickets are resolved. I hate the system that's designed where no one person can be held responsible for the delay. I still want a loan account statement and foreclosure letter from you guys for which i might have to wait till end of the year i guess. No point of contact. Bad service, no one connects on customer care service. This is not how you treat your customers. Iam forced to find a way through this if this is way how you work. Mugunthan iyengar [protected] Was this information helpful? | |
Aug 12, 2021 Complaint marked as Resolved India Infoline Finance [IIFL] customer support has been notified about the posted complaint. Verified Support Aug 18, 2020 India Infoline Finance [IIFL] Customer Care's response Dear Customer, we understand that query raised by you has been addressed to your satisfaction. Further you can call us on [protected] / [protected] or click on below link for your concerns.https://www.iifl.com/contact-us/home-loan/raise-a-request Team IIFL | |
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IIFL Center, B Wing, Trade Centre, Kamala Mills Compound, Lower Parel, Mumbai, Maharashtra, India - 400013
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