[Resolved]  India Infoline Finance [IIFL] — pre approved no body turned back .

On 12th April over my mobile no bearing [protected] received a message stating that I have an pre approved loan of 20k
From your IIFL and the number was given to miss call[protected].I gave the miss call same day & consecutively next two days no result or response from your end.I even spoke to toll free for two times I promised for callback nobody reverted till Know.My concern is whether this message is a bogus or it is from your authorised server center.If the message is from IIFL officially then why this negligency Bcoz it was lower amt.Then how people will believe in this small kind of hopes of starting their loan track if this is the scenario of services.At least communicate the customers whether he can avail this pre approved loan or not.
Whether it is 20k or 20 lakh word of mouth is always their to lift up and down
the company's image.I hope u understood
My concern plz Don't do this to any body else.
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Jun 2, 2018
Complaint marked as Resolved 
India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
Verified Support
Apr 18, 2018
India Infoline Finance [IIFL] Customer Care's response
Dear Sir,

We have raised this issue with our senior officials and you will receive the feedback shortly. Requesting you to allot some time to revert.

Regards,
Team IIFL.
Verified Support
Apr 18, 2018
India Infoline Finance [IIFL] Customer Care's response
Dear Sir,

As we understand the request for personal loan is under process & you will receives feedback shortly.

Regards,
Team IIFL.
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    IIFL Center, B Wing, Trade Centre, Kamala Mills Compound, Lower Parel, Mumbai, Maharashtra, India - 400013
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