[Resolved]  India Infoline Finance [IIFL] — regarding foreclosure of loan account hc3200

Address:400701

I had loan account hc3200 with india infoline
I asked them for foreclosure letter after 9 months
they told me that I can not close the loan even after it is clearly mentioned that I can close the account after 6 months,
after that they sent me a vague amount of 1350599 for account closure
I still obliged and paid 1280422 by demand draft and remaining 75336 by cheque
now they lost the cheque and deducted extra emi from my account
and are asking me to pay more interest for delay in deposition of the cheque which they lost
they are withholding noc letter and creating new rules by their own wish they have not given me the agreement copy
I can not verify any amount which they are asking me to pay
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Mar 3, 2018
Complaint marked as Resolved 
India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
Verified Support
Jan 19, 2018
India Infoline Finance [IIFL] Customer Care's response
Dear Jayesh Sir,

We have raised your issue to concerned representative of IIFL & you will get the feedback shortly. Kindly give us some time to revert.

Regards,
Team IIFL.
Verified Support
Jan 23, 2018
India Infoline Finance [IIFL] Customer Care's response
Dear Jayesh Sir,

We hope that you have received the feedback from our department & your query is addressed for the resolution.

Regards,
Team IIFL.
Complaint comments 

Comments

I open.account with us 3 days before still no one call me ragarding assistance for investing and with your software i tried to invest some money but after 48 hrs also it is not reflecting in starting time if you giving that like service then i have select another platform for investing
India Infoline Finance [IIFL] Customer Care's response, Jan 19, 2018
Verified Support
Dear Vilas Sir,

We request you to kindly share your Login ID / Contact no. with us so that our officials will reach out to you soon regarding your query.

Else, you can call us on Customer Service No. 022-40071000 or mark us a mail on [email protected] from your registered E-Mail ID for your concerns.

Regards,
Team IIFL.

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    IIFL Center, B Wing, Trade Centre, Kamala Mills Compound, Lower Parel, Mumbai, Maharashtra, India - 400013
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