[Resolved]  India Infoline Finance [IIFL] — regarding refund of pre emi and emi which has taken before loan allotment.

Address:Raipur, Chhattisgarh

R/sir

This is to inform you that I have some problem which are mention in our letter and the letter is attached with this mail kindly do the needful and short out my problem as early as possible because of the time limit has been over to solve this problem but problem is still pending no body reply with confidence and now I have to submit my problem at Consumer Forum.

Thanks and regards
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Jan 30, 2018
Complaint marked as Resolved 
India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
Verified Support
Dec 28, 2017
India Infoline Finance [IIFL] Customer Care's response
Dear Syed Sirshad Ali Sir,

We have raised your issue to the concerned department.
Requesting you to kindly give us some time to revert on this.

Regards,
Team IIFL.
Verified Support
Dec 30, 2017
India Infoline Finance [IIFL] Customer Care's response
Dear Syed Sirshad Ali Sir,

We have raised your issue to concerned representative of IIFL & you will get the feedback shortly. Further, you can call us on[protected] for further assistance.

Regards,
Team IIFL.
Complaint comments 

Comments

Dear Sir / Madam

Also I want to say that now I will not pay the EMI from January until my problem will not be solved. You had just cheat to me because of the concern employee had assured me to refund that amount. I had already informed to your employee for cancellation my proposal in the month of July when I didn't get the amount. After given assurance by your employee I was agree to take loan.

I have complete call recording in this matter which I can provide you and message are also available. I will see this matter till 10.01.2018 if, not get any refund then I will go to Consumer Forum.

Thanks and regards.

ID - HEENA047
Complaint - update POA & Authorization letter. I make courier on 6th dce. 2017 and delivered on 7th dce.2017But it is not updated till today.
India Infoline Finance [IIFL] Customer Care's response, Jan 30, 2018
Verified Support
Dear Madam,

We have replied to your query via E-Mail dated 12/29/2017.
We request you to check the same. Further, you can call us on Customer Service No. 022-40071000 or mark us a mail on [email protected] for your concerns.

Regards,
Team IIFL.
I submitted all documents for loan but IIFL representative not replying properly
His Name is Surender Parab thane branch.

He generated 2 times OTP but still loan approval not cm

And I call him in a day 10time but he was not responding.
It's my request to you plz look into this and give me positive reply.
India Infoline Finance [IIFL] Customer Care's response, Jan 30, 2018
Verified Support
Dear Sir,

We request you to call us on 022-45205800 or mail us on [email protected] for further assistance.

Regards,
Team IIFL.

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