[Resolved]  India Infoline Finance [IIFL] — requesting for my outstanding amount after applying closure charges account no: 727273

Address:517501
Website:15-4-247, G.N.Mada Street, Tirupati.

It is to bring your kind notice that, due to high rate of interest for the availed housing loan of Rs.1, 54, 55, 031/- for 180 months term from your office, I want to close the same by availing loan from Public Sector Bank of the Tirupati.
Please issue me the balance certificate after applyinf the Interest and charges for the closure of the loan. I request you to arrange the delivery of all documents lodged with you as early as possible after closure of the loan.

I already said these in the form of mails to [protected]@iifl.com, [protected]@iifhl.com, mahesh.[protected]@iifl.com, sugandh.[protected]@iifl.com, but i am getting replay as finished within 3 working days with the reference number like: 02834350, 02800617, 02800611.
Its take 15 days now, no response from your end. If you delay like this, then i will go to consumer court, so kindly make my work as soon as possible before i go to consumer court.
My contact number : [protected], [protected]
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Aug 24, 2017
Complaint marked as Resolved 
India Infoline Finance [IIFL] customer support has been notified about the posted complaint.
Verified Support
Jul 20, 2017
India Infoline Finance [IIFL] Customer Care's response
Dear Naveen Sir,

We have raised your issue to concerned representative of IIFL & you will get the feedback shortly. Kindly give us some time.

Regards,
Team IIFL.
Verified Support
Jul 24, 2017
India Infoline Finance [IIFL] Customer Care's response
Dear Naveen Sir,

We understand that a explanatory mail has been given to you on your registered Email-ID by our officials for the said issue. We hope that your issue is resolved now.

Regards,
Team IIFL.
Complaint comments 

Comments

Several days means ????
May I know how many days I have to wait for my request

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