[Resolved] India Infoline Finance [IIFL] — Services and products

chandrasinghrawat

from Delhi, Delhi

Address:

Mumbai

1.Loan brochure for home loan from India Infoline Housing Finance Ltd was said to sign before filling respective points blanks for their facility in their office work. Home loan was sanctioned for 20 years. No filled in loan brochure was ever provided despite asking for it. Processing fees was charged Rs 116855.

2.Rate of interest on home loan was fixed 8.85% for my flat while for other flat of same building, rate of interest for home loan is rather less while I am Govt employee and my documents ITRs are up to date.

3. Further I raised request to IIHFL for prepayment of home loan for deduction from Principal loan amount thrice but no response was received till date.

4. ﹰNow it was emailed that rate of interest was increased from 8.85% to 9.85% wef 1 Jan 2021. Three years will be completed giving continuous home loan installment on 31 Dec 20. My loan account is IL10011049 in India Infoline Housing Finance Ltd (IIHFL) a Housing Finance Company registered under National Housing Bank.

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Aug 12, 2021

Complaint marked as Resolved

India Infoline Finance [IIFL] customer support has been notified about the posted complaint.

Verified Support

Jan 05, 2021

India Infoline Finance [IIFL] Customer Care's response Dear Sir, Our officials had tried reaching you on your registered no., but could not connect to you. Please do share your alternate number. Further you can call us on [protected] / [protected] or click on below link for your concerns.
https://www.iifl.com/contact-us/home-loan/raise-a-request
Team IIFL