[Resolved]  India Infoline Limited — Breach of agreement & suddenly AMC charges started even it was not in the agreement while opening the account.

Address:Meerut, Uttar Pradesh

I have a trading account since 2007 and at that time I was charged Rs. 555 for life-time free membership (i.e. No AMC charges in future) . But from last few months (Aug-2014) I am noticing that amount of Rs 45 per month was deducted from my account as monthly AMC charges. It is completely breach of agreement and the words from your side. Kindly stop this AMC for existing customers and arrange to refund /credit of it to my account at the earliest otherwise I will look for other option and to approach the appropriate authority. Waiting for a positive response from your side ClientID - SANDEE96 Name - Sandeep Goel
Was this information helpful?
No (0)
Yes (0)
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Verified Support
Nov 11, 2014
India Infoline Finance [IIFL] Customer Care's response
We would like to inform you that the DP Charges have been revised and it is in pursuant with the terms & conditions as per the KYC/Account opening form & Rights and Obligations of Beneficial Owner and Depository Participant as prescribed by SEBI and Depositories. Further, there was an intimation regarding the same sent to your registered email id in this regard. However, considering your relationship with us, we have credited Rs.555 to your ledger account as a goodwill gesture.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    India Infoline Finance [IIFL]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    80%
    Complaints
    1376
    Pending
    0
    Resolved
    1052
    India Infoline Finance [IIFL] Address
    IIFL Center, B Wing, Trade Centre, Kamala Mills Compound, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all India Infoline Finance [IIFL] contact information