India Kids Fashion Show [IKFS] — dubai event in oct'2019 - refund pending

Address:

Mumbai City, Maharashtra

Hello,

I had participated for my child for dubai event held in 18th oct'2019. I paid usd 175.58 i. E. Aed 646. Done the registration and paid in month of july 2019.

During registration ikfw gave details which was totally different when we receive the details just 10days before the event. Sent many messages and concern on same but no response at all from the team. Many calls made from myside which is international numbers to india and got hold of team where everytime some new number will provide and at last talked with namrata and instead listening my concern they just told to cancel the participation. By seeing such an unprofessional and irresponsible behavior or various team members decided better to cancel participation and not to become part of such unprofessional event organizer.

On cancellation as well, after continuous followup they acknowledge my cancellation and promised refund will happen within a week - this is in month of sept end. But nothing happened and again after continuous followup manage to get the refund acknowledgement in mail stating refund will be done within 10-15 days. As usual nothing happened and went personally at the event venue in dubai and met manoj - operations manager and monica - event organizer and they assured refund will happen in few days and nothing to worry. But again this turned into false promise and after that try to followup with all the different whatsapp numbers which they gave before event but all are just seems to be cancelled numbers. Called manoj and got hold of him couple of times but just listen his false promises and unprofessional talk/behavior. He just cut the phone while talking..

During this time sent so many mails to [protected]@ikfw.in (Same mail where refund acknoledgement received) but no response ever..

Felt like cheating and horrible experience to deal with such an unprofessional, irresponsible, ungrateful and dishonest people.

Just hoping this complaint reach to management team and atleast someone have courtesy and revert back with refund.

With very disappointing,

Ashish shah
[protected]