India Post — article not received en[protected]in-reg

Sir,
I send a article booked on 27/07/2017 (Ref:en[protected]in) to bokaro steel city and as per message received by us from you on our phone no.[protected] stating that the article was delivered on 01/08/2017. But on enquire from our relation the receiver clearly said the article is not yet delivered. I am sorry to say that the article is rakhi send by me and the festival mood is spoilt.
Please enquire and if possible deliver the article at the earliest by early in the morning of monday.
Rakesh shrivastav
Ph. No.[protected]