India Post — complaint against postman named ghanshyam

Address:New Delhi, Delhi

Respected sir/madam,

I want to file a complaint against the postman whose name is ghanshyam. His mobile number is [protected]. He delivers in raghubarpura gali number 5, which is my permanent address. My passport was about to come and the very first day he came to deliver my passport, i was not available as i am working in gurgaon and without my signature it would not get delivered. My father met him on that day, that is saturday and said please give the passport to me, he denied in a very rudw way. Then my father took his number and said we will call you when my daughter will be at home as she will have to take a leave from office to receive the post. The postman said i will give it to you on monday at 9 30 am. When i called him on monday he denied to come and said that i never gave you the time and i am outbof station and will not come to deliver. Then i said okay i will take leave on thursday from the office and will call you to receive my post and he agreed for the same. Then i called him on wednesday for the confirmation, he switched off his phone. I continuously called him from wednesday till friday morning but he didn't received our call. At last i had no other option than to visit the post office. I reached the post office at 11 am. He took my passport with him and still was not contactable. I was in the post office and asked for him. The people out there were telling me to call him then i told them that he is not picking my calls. Then he switched off his phone. Other people were also unable to contact him. I asked one person there to inform me when he come back to office but they said "this is not our work and we won't do anything" and were still backing off for the post man. I said that what i want is not a favor but i want cooperation. Then i went back to my home and waited for him there. He came suspiciously and told my neighbor nit to inform me that he came to deliver and not to call me here as well. Then again after waiting for 2 hours i went back to post office. Again some of the people tried contacting him and again he was not contactable. We waited for so long, ai had my grandmother with me who was also facing this difficulty with me. Till 5 45 he didn't came as he got to know that i am present at the post office. After when he had to come to submit all the posts, he said you didn't tried to contact me and it is not my work, it is yours. Then we had a rough talk. He still argued with me that my number is working and yes i told your neighbor not to contact you and misbehaved with me while talking rudely and still was trying not to hand over my document to me.
Here my question is are you guys really working for consumer welfare. All of the other postmans were addressing us very nicely but this particular man was very rude and was demanding money to deliver the document.
My question is that is he not getting salary for the work he is doing? Is he corrupted too?
Being a working woman it is so difficult for me to ask for leave again and again at my office and he wanted and told other postmans that he want to return my passport from where it came.
Please take action against him. I want you to address this complaint and take necessary actions against him otherwise i will file a police complaint against this man as he has mentally harrassed me.
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Sir/Madam!
I have received speed post Consignment through bank sms, but unable to track status even after more than 24 hours passed. It is very urgent and valuable documents.
Thanking you

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