India Post — courier (rakhi) not delivered and fake updation done online status

Address:	Kotdwara, Uttarakhand, 246149
Website:	www.indiapost.gov.in/_layouts/15/DOP.Portal.Tracking/TrackConsignment.aspx

I booked the rakhi on 18 aug 2018 from nagpur to kotdwara courier number is em[protected]in and on 23 aug 2018 online tracking was not updated when i checked with the toll number they updated me need to contact local post office and on 23 aug 2018 reached at kotdwara ho post office and on 24 aug 2018 it was fake updated that item delivery attempted door locked-intimation served actually it was booked for the shop and it is opened till 9:00 pm. Hopeless service is of india post need to be done the privatized after that they will understand the importance of customer sentiments till time they not delivered the consignment even though the number mentioned on their website is not connected.