India Post — delivery time taking long and no track details updated

Address:791125

My consignment was booked on 31 march 2018 and had been sent for sorting on 1 0/04/2018 and was bagged for nsh itanagar and sent to palam tmo on same day and despatched for nsh guwahati the same and since then no any updates are available in the tracking. Track id eq[protected]in. I have been trying the customer care and other toll free numbers of india post and non of these numbers are functional. Its becoming a matter of concern as these phone numbers are shown invalid.
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