India Post — entry in passbook

Address:

171001

Sir / madam',
My fathers account is in shimla panchyat bhawan post office. My father is senior citizen and he visited their four times for pass book entry. But whenever he ask for the entry the gents person always refuses by saying this that printer is out of service and his behaviour is very rude. Today i went their and ask for entry but he gave me the same ans come after 1 hour printer is out of service this is ridiculous. I just want to make a complaint against him that if he don't want work then he don't have right to sit on that post.in india we have millon of educated people those need job.