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India Post — entry in passbook

Sir / madam',
My fathers account is in shimla panchyat bhawan post office. My father is senior citizen and he visited their four times for pass book entry. But whenever he ask for the entry the gents person always refuses by saying this that printer is out of service and his behaviour is very rude. Today i went their and ask for entry but he gave me the same ans come after 1 hour printer is out of service this is ridiculous. I just want to make a complaint against him that if he don't want work then he don't have right to sit on that post.in india we have millon of educated people those need job.
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Complaint Status


[Jan 31, 2019] India Post customer support has been notified about the posted complaint.
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    India Post
    Customer Care Service
    Customer satisfaction rating
    20%
    Complaints
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    India Post Phone
    +91 77 1223 3400
    +91 61 2222 5051
    India Post Address
    Meghdoot Bhawan, Link Road, New Delhi, Delhi, India - 110001
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