India Post — extreme delay in delivery

Details of dispatch :

Item was dispatched on 18 feb 2020 from source its almost 10 days and after 20 feb 2020 there is no update on indian post website. The documents havent reached desitnation??

Event details for : en[protected]in

20/02/2020 06:06:08 kol ap nsh item dispatched
20/02/2020 05:33:03 kol ap nsh item bagged
19/02/2020 20:02:38 kol ap nsh item received

Can you please look into the matter urgently and get it delivered to required address.

Thanks