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India Post — items not received yet till now

Address:605014

My experience certificate was sent on 28/11/2017 from Hindu Vishwa Vidhyalaya SO but its not reached to me till now, and the update is only showing that Bag Received at PALAM TMO on 30/11/2018, please help regarding this my tracking id is EU[protected]IN.The certificate mattters for me while joinning the another job, please do the needfull to help as soon as possible.
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