India Post — lack of staff and delay in work

Address:

Bagpat, Uttar Pradesh, 250101

Post office - khekra
Pin code -250101
There is very few people and huge workload. There is no form for opening new account. People are lethargic and not punctual.
Today i went to our main post office khekra for my nsc got matured and i want to again input my maturity amount again in nsc but first they did not listen to me and i kept standing there for an hour then an old man suggests me to come back again after 3 hours. Very dull service.