India Post — my medicine parcel yet not received.

 
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M-201.Greencity., Near SBI BANK.NIRNAYNAGAR., Ahmedabad, Gujarat, India
 GM. FATHER. on Mar 27, 2020
My bag status shown online as per ei ( — ) in number bag dispatched from gwalior rs tmo on dt.21/3/2020
4 o'clock. Is it mean my parcel in ahmedabad? After 21/3 further status can not be seen. Please answer sir. Booked from gwalior to ahmedabad. I saw there is no update online after 21/3/20. Is my bag completely dispatched out from gwalior? Is it come by airway?

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[Mar 27, 2020] India Post customer support has been notified about the posted complaint.
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    India Post - my medicine parcel yet not received.