India Post — No investigation and update to complaint number [protected]/ Consignment EJ[protected]IN for 40 days

Consignment: EJ[protected]IN- It is more than 40 days and item is showing still in Kolkata. The recipient will not be there after few days. Can you please check and return the item back to Deoghar and return the money..You can discuss at 91-[protected]

complaint number [protected] is already registered..no update..after few check..attached... I checked with UPDC..they are saying..its pending with IndiaPost..we paid around 15k and this is the poor service...