India Post — non delivery of my parcel

Dear sir,
I posted a parcel on 23rdjan 2019 to jaipur from india post office, sadarjung enclave, delhi. I have been tracking it, but its showing bag dispatched to nsh jaipur from 24th january. Its been a very long time now. I was told it will be delivered in next 3 days but more than 10days now. My consignment number is ed[protected]in.
Kindly request the concerned department to look into the matter and let me know the status immediately.