India Post — non delivery of the international parcel from kadapa to germany

Address:	YSR, Andhra Pradesh
Website:	www.indiapost.gov.in/VAS/Pages/TrackComplaintStatus.aspx

I am the receiver from germany. My parents had posted the parcel on 19.12.2017 from cuddapah post office and the tracking no is : ca[protected]in. If you track the post it is still in chennai foregin do. Its not been updated since months. I have mailed the foreign post office but i don't get any reply nothing but waiting. I have lodged a complain in india post website and its still going on since months but no proper response. They are saying its been delivered. But the german post is saying its not received. Its still in india. I don't see any impromemt rather than postponing it. All my article would have been spoiled by now its worth 10, 000 ruppees. This is very disappointing from the government side as you are not making any proper effort for resolving the issue.

Kindly look into that issue.
Atleast i would expect a refund for my parcel soon.