India Post — not received my parcel since last 20 days from jaipur to gurgaon

akj01

from Barmer, Rajasthan

Address:

122001

India post department is sending a parcel since 26th august 2019 and today is 16th september 2019 (From jaipur to gurgaon), they are still clueless on where exactly the parcel is. They falsely updated online that the parcel is delivered. But the receiver (I) haven't received any parcel yet. Pathetic services from india post. When you try to lodge a complaint, customer care disconnects the calls. Finally after several calls & wasting so much of time, was able to lodge the complaint without any resolution time.

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India Post customer support has been notified about the posted complaint.

Sep 17, 2019

Updated by akj01 I raised a complaint (India Post Complaint No. [protected]) which they have closed without addressing the issue. I called the number given by them where they showed a lazy attitude saying we will call you back. Never received a call back and then they stopped picking up my call. Again called them from different number which they picked whereby they confirmed that the parcel is still lying with them in their post office in Gurgaon DLF Phase 4 Galleria. They have also said that if they are not able to deliver, we have to go and pick up the parcel from their post office in Galleria. Nothing received as of now. What kind of pathetic services are these? India Post Tracking ID of my parcel: RR[protected]IN

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Comments

binodhahaha

from Mumbai, Maharashtra

I sent an urgent letter to Rajiv Gandhi University, Arunachal pradesh by speed post on 30th August, 2019. It was dispatched from Itanagar NHS to the destination by 05th September, 2019 which is located at a distance of about 25 km from Itanagar. Still it has not been delivered. If it is so late, what is the use of the speed post and its name?