India Post — package status not updated

Address:	19310
Website:	India Post

To whom it may concern,

I have been waiting on my package status to update. Track rr[protected]infor the past 12 days it has been stuck with the status insert item into bag (Otb), dimc new delhi 110002, india. This is not at all acceptable. The package needs to arrive by the end of next week. It is supposed to arrive march 31,. I have been trying to be patient. But now i am more then a little angry. Either resolve the issue and get the package here or clear it snd let it come. I have never had such a bad experience. I will not be shipping with india post again. I have complained twice and still nothing has been resolved. Do something about it.