India Post — pan card dispatched but not received

Address:

Usrar B.O, 485447, Branch Post Office (Delivery Office), Nagod taluk of Satna district, Madhya Pradesh state, Satna, Madhya Pradesh, 485447

I had applied for new pan card online dated 24.01.2019 for which the acknowledgement number is n-[protected], which is dispatched by speed post tracking number is ea[protected]in. The speed post tracking number is showing that it is delivered on 04.02.2019 at usrar b. O. But i couldn't recieved the same till date at my residence and also it is not available at mention post office branch. The postmaster is also telling that he might have delivered the same at some other address but he has no idea or record that where it was delivered. He is not responding well saying that its not his fault.

My deliverey address is 43 post kasara gram bhanwar kasara, satna, madhya pradesh-485447.
Contact number - [protected], [protected]

Please verify the same at your end and provide the pan card asap as i need it urgently.