India Post — parcel held by customs since march, 21

Ey[protected]us

Ems shipment: the package was collected by the usps on the 18th of march and left the country, on the 20th of march it arrived at delhi ems speed post centre, then it was transferred to mumbai ems speed post centre and it has been held there since then with a status retained by border agency/security for u. It has been 18 days already today and nobody has contacted a recipient. We realize there should be some payment made, but no notification has been received still. It does seem to be way too long. So the question is what has to be done for the consignment to be released after all? Thank you