India Post — Parcel not received after one and half month and track status not updated in last 20 days

Address:

Panchkula, Haryana

Its already one and half month but not received and called Air AMBALA RMS AND THEY ARE SAYING WE DONT HAVE ANY UPDATE BUT ON WEBSITE ITS SHOWING LAST STATUS http://trackingshipment.net/india_post/CC[protected]NL Summary: Local Date and Time: 5/12/2015 1:11:00 PM Country: Netherlands (the) Location: AMSTERDAM INTERNATIONAL MAIL CENTRE Event Type: Insert item into bag (Otb) Mail Category: Air Next Office: MUMBAI FOREIGN POST OFFICE Extra Information: Details: 1 - 5/12/2015 8:00:00 PM Netherlands (the) AMSTERDAM INTERNATIONAL MAIL CENTRE Send item abroad (EDI-received) Air MUMBAI FOREIGN POST OFFICE 2 - 5/21/2015 12:28:33 PM India MUMBAI FOREIGN POST OFFICE Receive item at office of exchange (Inb) Air MUMBAI FOREIGN POST OFFICE 3 - 5/21/2015 12:55:19 PM India MUMBAI FOREIGN POST OFFICE Send item to customs (Inb) Air DELHI FOREIGN POST OFFICE 4 - 5/27/2015 3:03:49 PM India DELHI FOREIGN POST OFFICE Record item customs information (Inb) Air DELHI FOREIGN POST OFFICE Retention reason : Other 5 - 6/3/2015 3:17:27 PM India DELHI FOREIGN POST OFFICE Record item customs information (Inb) Air MUMBAI FOREIGN POST OFFICE Retention reason : Other 6 - 6/3/2015 4:39:53 PM India DELHI FOREIGN POST OFFICE Return item from customs (Inb) Air MUMBAI FOREIGN POST OFFICE 7 - 6/4/2015 12:17:07 PM India DELHI FOREIGN POST OFFICE Send item to domestic location (Inb) Air AMBALA RMS