India Post — postmaster abuse and telling lies

Address:

Mumbai City, Maharashtra, 400074

Date 17/11/18
Postmaster call me i receive her call and tell us please give my parcel in my home but they tell me i am standing on this place you have to collect on this place. And then when i am calling again axactly where r u then he will abuse me and disconnect my call.
What it this i don't know why they have behave like this.
So i humbel request to u please see in this matter very strictly.