India Post — product not delivered at time

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203201

A bluetooth wireless earphone purchase on indiegogo website and company send product from singapore at 30/12/2018 and product come india 6/01/2019. After that product received by india post office gaziabad cso l1r at 9/01/2019 but product not delivered till 9/02/2019 and there are no update by india post. This is my consignment no. Rf[protected]sg. Humble request to you please help me.