[Resolved] India Post — regarding atal pension yojana account

Ankit Banzal

from Anand, Gujarat

Address:

Guna, Madhya Pradesh, 473001

Honourable finance minister,
I have complained to regarding nsdl and postoffice.
I have subscribed finance ministry ambitious atal pension yojana from my head postoffice, guna, mp saving account. My postoffice saving account no is [protected]. My atal pension yojana account no is[protected]. My pan no is bkupb3397q. My adhaar no is[protected].
Sir every month atal pension yojana prium amount of ₹ 292 is deducted from my postoffice saving account but it is not credited to my atal pension yojana account. I have checked this on nsdl official apy lite mobile application.
I have approached my post office branch but they are not helping me and telling they donot know anything other than opening apy account. They even donot know how to link adhaar no with apy account. I have also filed online complaint on official nsdl website but they have also not helped me. That have not even responded or called me. My nsdl complaint token no is 60070832. Nobody is ready to help me. But atleast you please help me honourable sir otherwise in future how i will trust the goverment schemes. Nsdl is the nodal agency for managing atal pension yojana but they have no sense and responsibility of it. Please please please please help me because if you will not help me then who else would. I have faith and trust on you honourable finance minister. So you please help me dear sir. Please help me.
Thanks

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Aug 5, 2021

Complaint marked as Resolved

India Post customer support has been notified about the posted complaint.

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Comments

Ankit Banzal

from Anand, Gujarat

Please honourable sir send me e-mail with a link to send grievance to pfrda.Please sir send me this link to my official email id :-
[protected]@gmail.com
Please send me this because I donot know whether post office employees will help me or not but atleast you please help me dear sir.
Thanks a lot.

NSDL e-Governance Infrastructure Customer Care

from Mumbai, Maharashtra

This has reference to the query/complaint raised by you. In this regards, as per your telephonic conversation with Mr. Vivek Kadam of our office on April 16, 2018, we have escalated the matter to your APY-SP to co-ordinate with your and to resolve your queries. You may contact the APY-SP for the same. Further, you can register your query/complaint to the link- https://npscra.nsdl.co.in/Log-your-grievance.php, mentioning your Permanent Retirement Account Number (PRAN) or write a letter to CRA and send it to the following address: NSDL e-Governance Infrastructure Ltd. 1st Floor, Times Tower, Kamala Mills Compound, Lower Parel, Mumbai â€“ 400013 We thank you for being our valuable subscriber and giving us an opportunity to serve you better.