[Resolved]  India Post — Speed Post - Parcel delivery Status marked as delivered but has not been physically delivered.

Address:

Bellandur Post Office

Tracking Number : EM[protected]IN

The parcel was booked in Mumbai (400064) on 15-Nov-2022 for Bellandur S.O (PIN 560103). The parcel was marked as delivered on 21-Nov-2022 (see attached scrnsht), however the recipient has not physically received the delivery. It has been falsely marked as delivered by Post man SHIVAPRAKASH (Beat No: B3) We checked the google reviews for this Bellandur S.O and lot of consumers have stated that they have had issues with the Post office for wrongly marking the parcels as delivered and expecting the consumer to come to the post office for collecting the parcel.
We used speed post as we wanted the parcel to be delivered before 23-Nov; it arrived at the final delivery location on 21-Nov but the post office has not yet actually delivered it to the receiver.

Also when we call the post office to check the status, the phone is always engaged; what's the point of them having a phone if the keep it off the hook?

Please deliver the parcel as soon as possible