India Post — speed post parcel not received (lost air parcel)

Address:	HA0 2LX
Website:	post department

Jdear sirs,

With above reference number my uncle recently sent air parcel from surat, india to london through air mail on 29th november 2017. This parcel has contained very important original land registry documents. Which was supposed to be in london in a week or 15 days, but it has not reached till now. My uncle inquired to the post office mahidhar pura branch surat india numerous times where he posted from. My uncle lodged the complaint to the post office (Complaint reference no. Is [protected]). They have no information for him as to where about this parcel. Recently, he received answer from the post office that they finished their inquiry to bombay head post office and gave my uncle above email id and toll free phone number for raise further complaint.

I find it completely unprofessional how in our world today with the security and technology available to you as large government post office can completely miss₋ place my important parcel.

Further note, if this issue will not resolve on this bases, i will go further to the court against the post office for this negligence.

I hope you will take necessary action for this complaint as soon as possible.

Thanks,

Deepaben b vyas