[Resolved] India Rush — Not responding call and email won't refund back in bank account

Mayuri Jaitapkar

from Kolhapur, Maharashtra

Address:	416812
Website:	indiarush.com

I orderd saree from india rush..but i received wrong product..now i tried to called them but they are not receiving my call..i sent mail also but no response..only i got mail that they receivde mail..but they are not solving my problem..my order no[protected]..i paid rs 1794 at the time of delivery..and their policy is thrry will refund money in indiarush account..it means again i have to purchase product from their site..how can i purchase product again from their site..i dont trust thrm..i want my money back in my bank account..

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Aug 5, 2017

Complaint marked as Resolved

IndiaRush / Arnit Retail customer support has been notified about the posted complaint.

Verified Support

Jul 03, 2017

IndiaRush / Arnit Retail Customer Care's response Dear Priyanka,

Greetings from IndiaRush!
Please accept our sincere apologize for the inconvenience you have experienced.

We would like to inform you that we have arranged the reverse pickup through Delhivery courier, we request you to kindly hand over the received product to them and please upload below NEFT details in your return request panel, we will process the refund in your account once the product is delivered to our seller's warehouse

Bank Name :-
Account Name :-
Account Number :-
Bank Branch :-
Bank Ifsc Code :-

Note: Please write the correct account number, please enter the name exactly as it appears in the account. For finding the exact branch IFSC code, contact the bank customer care.

Please note that it may take 7-10 days after a NEFT transaction for money to appear in your account.

Regards,
Team Indiarush