This pertains to our (St. Stephen's school, sec 45, chd) above-mentioned subscription (No.[protected] of time magazine. Its been ten months that we have yet not received even a single issue.
We have been reporting this matter since the start of the subscription. We were informed that issues are not reaching you from the hq (For system upgradation), and long back they said they have escalated our matter to time's international team. Despite repeated requests and reminders, they have failed to address the issue we are facing. This was never expected.
They have been requested again and again that the issue may kindly be resolved at the earliest - else we would stop subscribing magazines published by your group.
Please help us to get the issue resolved.
Looking forward to your response.
India Today / BagItToday customer support has been notified about the posted complaint.