IndiaBulls — bounce charges from india bulls dhani

Address:560047

I had opted for the loan from Dhani, had cleared all the EMI except the last one which never hit my account. Inspite of not hitting EMI to my account, I have been charged with Cheque bounce charges. I had sent all the relevant documents stating that EMI has not hit my account along with confirmation mail from the Bank. Still I have not got any updates from them, irrespective of following from past 3 months.
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IndiaBulls customer support has been notified about the posted complaint.
Verified Support
Jun 20, 2019
IndiaBulls Customer Care's response
Dear Sunil Kumar Mahale,

We are sorry for the issues faced by you. Kindly share your contact number so that we can assist you in the best possible way.
Jun 20, 2019
Updated by sunil kumar mahale
Here is my contact number - [protected]
Verified Support
Jun 21, 2019
IndiaBulls Customer Care's response
Dear Sunil Kumar Mahale,

We are unable to fetch your details, request you to share the details on DM.
Jun 25, 2019
Updated by sunil kumar mahale
I am talking about Indiabulls Shani loan account. Pathetic service, I called customer service almoat 30rines, explaining almost all execurives. They hear and come back saying it will be resolved but no action there of...Have not seen such a pathetic customer service till date...Even after providing all relevant proofs which clearly shows that EMI was not hit my account, bounce charges are levied...Many calls were madam, mails were sent...people in Indiabulls are irresponsible and pathetic...
Jun 25, 2019
Updated by sunil kumar mahale
Still I am getting this attached text messages...so disgusting...

Complaint comments 

Comments

I have paid the emi of ₹.786 on 5th November through dhani app I attached that payment screenshot also... daily you are Levied bounce charges and overdue... this is not fair... I paid emi in that day morning but the same day itself you are bouncing the LOAN... kindly stop this bouncing charges asap...I have tried for the large amount but 8k is only available the personals said after this you’ll get large amount LOAN... I don’t think this India bull LOAN is safe for common peoples... ### India bulls... unfair India bulls cheaters... forgery India bulls...

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