IndiaBulls — collection agents' behavior

Address:

Chennai, Tamil Nadu

I hold the home loan and this month i missed the emi for the first time - in 4 years but the torture i underwent from indiabulls cannot be put in words. I started getting calls from atleast 10 different agents every day asking me the same questions. I told them that i will make the payment on 25th but other people keep calling and despite my confirmation. My loan is with indiabulls, t nagar, chennai.

Once i stopped taking the call from mobile, they started calling from land lines from pune, bombay, delhi and chennai. Such is the behavior of the guy. It did not stop there. Today only, i got a call atleast 25 times for the same issue. Is this the way the followup is done??? There is no one to control collection people and their job is just to harrass people even if it is a meagre 25k. I told them finally that i will not make payment unless they stop calling or messaging me.

However, they don't do the same with change in interest rate. My loan was taken at a flexible interest rate. While they were swift in increasing the rate they did not do for reducing the same. I realised now that they keep charging me at 11.50 percent when the entire country is charging at around 8.50. They are just cheaters. Do not take loan from indiabulls. My first job is going to cancel the loan and move it to others.