[Resolved]  IndiaBulls — Debited my account with indiabulls - charges are excess/undue-not getting proper reply

Address:Junagadh, Gujarat, 362630
Website:www.indiabulls.com

Trading ID - C547799, Account No. 12311704
with Indiabulls Gurgaon Brranch.

at the time opening the account, representative of Indiabulls has informed that the Demate account would be life time free. once account opened they stared debiting my account even though total holding is below Rs. 25000/-

on getting regular message from indiabulls about yearly charges i decided to sell my holding of equity of Rs. 4000/- to adjust the raised charges of Rs. 1750/- approx. here again when i sold my equity they deducted Rs. 3100/- approx. from my account, for which their reply is simply that the due amount has been debited. when i asked about details of raised charges they simply providng debit details, which are 419/- & 2650/-i am unable to understand the basis of accumulated charges which are adjusted with out takin my consent from the proceeds of my share sells.

i find these type of conduct unethical and complained in grievances cell of Indiabulls venture ltd. but hight of the irresponsibility is that they are asking me to provide account statement through email.

therefore request you to take up the matter with suitable person and reverse the excess/undue debited amount to me.

regards

sanjay kumar srivastava

mobile: [protected]
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Feb 16, 2017
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IndiaBulls customer support has been notified about the posted complaint.
Feb 16, 2017
Updated by 12311704
Account No. 12311704 with Indiabulls Gurgaon Brranch.

at the time opening the account, representative of Indiabulls has informed that the Demate account would be life time free. once account opened they stared debiting my account even though total holding is below Rs. 25000/-

on getting regular message from indiabulls about yearly charges i decided to sell my holding of equity of Rs. 4000/- to adjust the raised charges of Rs. 1750/- approx. here again when i sold my equity they deducted Rs. 3100/- approx. from my account, for which their reply is simply that the due amount has been debited. when i asked about details of raised charges they simply providng debit details, which are 419/- & 2650/-i am unable to understand the basis of accumulated charges which are adjusted with out takin my consent from the proceeds of my share sells.

i find these type of conduct unethical and complained in grievances cell of Indiabulls venture ltd. but hight of the irresponsibility is that they are asking me to provide account statement through email.

therefore request you to take up the matter with suitable person and reverse the excess/undue debited amount to me.
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