Indiabulls — delay in getting my property documents

 
4 Reviews
Chennai, Tamil Nadu, India
 Vinodh Thiruvenkatam T on Jan 12, 2019
I have closed my india bulls home loan a/c no. 432906. I have submitted a cheque on 22nd dec 2018. Till now i haven't received my property papers. When i called the customer care they say it will take 20 working days to hand over the property papers.

I would also like to state that for construction i had requested for a loan and i had submitted my papers two months before itself. After 2 months i got information that indiabulls has stopped financing for the construction loan.

I had already started my construction believing that i will get loan but it is very unfortunate. Now for applying loan in other bank they are asking for the original property papers.

Because of this my construction is getting delayed and i am not able to carry out any work last 02 months.

The local branch persons are not responding properly. The sales executive is trying to make money of out this and he is telling that the property papers are in bangalore and demanding for 4000 rs to collect the papers.

I don't know he is cheating or not. These incidents have really stressed me and i am thinking to highlight this case to top officials. If need be i might also get an opinion from legal advisor.

Complaint Status


[Jan 12, 2019] IndiaBulls customer support has been notified about the posted complaint.
Complaint comments  3 Comments     Updated: Share0Tweet0

Comments

Dear Vinodh,

Apologies for the inconvenience caused to you. Kindly share your contact details or loan account number so that we can proceed further with your concern.
Also my Loan account number : HHLAHE00373379

Complaint number with india bulls : IHF176995X3N5K0

My Interest rate is increasing from last 1 year without informing customer also from this month it has been increased to 12.5 directly 3 %.

Which is bizzare.

Also I am customer with India bulls from last 10 years but still it is bizzare
IndiaBulls Customer Care's response, Jan 15, 2019
Verified Support

Dear Karthik,

Apologies for the inconvenience caused to you. We have escalated your concern to our team and will get in touch with you soon.
IndiaBulls Customer Care's response, Mar 14, 2019
Verified Support

Dear Karthik,

We would like to inform you that our team tried numerous times to get in touch with you but your contact number is not contactable. Kindly share your alternate number and convenient time so that our team can get in touch with you.
Dear Vinodh,

We hope that your concern is resolved. Feel free to get in touch with us in case further assistance is required.

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    Indiabulls - delay in getting my property documents