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Indiabulls Dhani — Incorrect charge 2360rs

I have paid the emi before due date, on 30th of april, 2020 1:22 pm using dhanipay wallet application.
Even though i paid the emi before due date but still my hdfc bank account was hit by indiabulls two times on 5th of may, 2020 and 13th of may, 2020 which incurred a total of approximately 2360/- (Inr) from my hdfc account, as emi bouncing charges. Because after the emi payment in my bank account not have sufficient funds.
Because of the indiabulls system not working properly i had to bear this loss.
Even after paying the emi i got many calls from the customer care asking for the payment.
Below are the points on which i will move to the court, if my issue is not resolved asap.
1. Even after paying emi before due date, i was called many times by the customer care asking for emi. I have recorded calls.
2. Even after paying emi before due date, my hdfc account was hit two times by indiabulls, due to indiabulls system not working properly. I incurred a loss of total approximately 2360/- (Inr). I want my hard earned money back asap. I have attached my bank statement screen shot and dhani pay wallet statement. Return my money.in this current situation my business is closed but still i paid the emi before due date. And loss my money 2360. Minimum 20mail i sent, but no response.
My two loans number

1- cl[protected] rs 734
2- pl[protected] rs 913

Incorrect charge 2360rs
Incorrect charge 2360rs
Incorrect charge 2360rs
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    Complaint categoryCategory: Loans
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