[Resolved] IndiaBulls — Dhani Pay Loot | |
I had paid and cleared all my dues of Dhani Pay services. Due to unknown charges I had cancelled and closed all the services of Dhani Pay and card and wallet. I had even called customer care and even they cancelled and said my account is deleted. But today I receive a message saying your pay your subscription fee of your Dhani Wallet Account. I am totally tensed because of this company. Even previous time they charged some unknown charges even after not using a single rupee of theirs and I had to pay it because they had hit my cibil score. At that point I had cancelled all the services of Dhani from my end as well as from their customer service but now again they surprise me with some charge. I am a student and this kind of loot has totally made me tensed because whole day I have to call them since no number of their is working now and no email replies I am getting. I am again saying Please please close and delete my account and remove this unnecessary charge that has been charged to me and stop affecting my Cibil Score for no reason and not even using a single rupee of yours. I am totally tensed because of this loot and had no option but to complain like this Please solve my issue please. Was this information helpful? | |
Sep 16, 2021 Complaint marked as Resolved IndiaBulls customer support has been notified about the posted complaint. Verified Support Sep 10, 2021 IndiaBulls Customer Care's response Dear Customer, We regret the inconvenience you have faced. Request you to share your contact number and we shall get in touch with you at the earliest. Neha, Team Dhani. Verified Support Sep 16, 2021 IndiaBulls Customer Care's response Dear Dhruv, Please be assured that our team is already working on your concern and will provide you with an update soon. Neha, Team Dhani. Verified Support Sep 16, 2021 IndiaBulls Customer Care's response Dear Dhruv, We hope that our team has contacted you and assisted you with your request. Do let us know for any assistance required in future. Neha, Team Dhani. Verified Support Sep 18, 2021 IndiaBulls Customer Care's response Dear Dhruv, Thank you for sharing your valuable feedback. We will surely forward your feedback to our team. Neha, Team Dhani. | |
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Please be assured that our team is already working on your concern and will provide you with an update soon.
Neha, Team Dhani.
We hope that our team has contacted you and assisted you with your request. Do let us know for any assistance required in future.
Neha, Team Dhani.