IndiaBulls — Emi and principal amount not deducted on its due date inspite of having balance

Address:

Hyderabad

My last emi was due on 5th march 2021. I have sufficient balance for emi and principal amount. But dhani not deducted my emi and principal amount. I send mail they replied amount not available in your account and ask me to send account statement. I had sent account statement by mail after that no response from dhani. I send so many mails and trying to call customer care. But no response.
I request to clear my loan and close the status immediately.