[Resolved] Indiabulls — excess amount refund
Bangalore South, Karnataka, India
SaSantosh30032003 on Jan 8, 2019
I have taken a loan from india bulls they provided me the loan things went well, i have a proactive approach of paying back on time, in december 2018 they didnt deduct the emi from my bank i followed up with them and they said to make payment through the app manually, i did the same after 2 hours the emi got deducted so i informed the team they asked me to send an email, i did what was asked till today i havent heard back from them, january also emi has been deducted, no news about the excess emi yet. I have contacted service head, mr. Manish the nodal officer no reply. I have even call him and left him a message on his mobile still no reply.
My loan number is lead id : pl10922725
Emails have been sent to the following id [protected]@indiabulls.com,
[protected]@indiabulls.com, [protected]@indiabulls.com, [protected]@indiabulls.com
Complaint marked as Resolved Jan 22, 2019
They have resolved the complaint by paying the amount back to me
[Jan 08, 2019] IndiaBulls customer support has been notified about the posted complaint.
Verified SupportIndiaBulls Customer Care's response, Jan 09, 2019
Apologies for the inconvenience caused to you. We have escalated your complaint to our team and will get in touch with you soon.
Verified SupportIndiaBulls Customer Care's response, Jan 17, 2019
We understand that your concern is resolved now. Please get in touch with us if further assistance is required.
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