[Resolved] IndiaBulls — fooling the customer from last 5 months | |
I want to bring to your attention that from last 4 months i am trying to get the loan amount. I applied for the loan on 1 june 2017 and after lot of struggle, i got the sanction letter on 12th july 2017. It’s been 2 months and i still didn't got the loan amount disburse.in my recent conversation with mr. Praveen (Indiabulls rep), i got to know that my sanction got expired and they have reapplied for the same. I have all the documents required and submitted everything on time (Multiple times) and the project is also approved by indiabulls and still i am struggling to get the amount disburse. I can only imagine the pain of a customer whose project is not approved or has some incomplete documents, he might have to wait for years to get the loan disburse from this esteemed organization. Even after mailing them and registering a complaint no one contacted me or replied to my mail. Even after mailing them again that they are too shameless to reply or give me an explanation, no one contacted me from the team. This shows that they don't value their customers. I have faced a lot of harassment in the last 5 months due to indiabulls. Was this information helpful? | |
Aug 5, 2021 Complaint marked as Resolved IndiaBulls customer support has been notified about the posted complaint. | |
 6 Comments | |
Comments
Dear Customer (mohitmc2),
This is not the kind of experience we would want you to have. Our team has been notified and is looking into your concern, they will connect with you soon for further assistance.
This is not the kind of experience we would want you to have. Our team has been notified and is looking into your concern, they will connect with you soon for further assistance.
Dear Customer (Dhananjay Nirmal),
We apologise for this experience. We would be glad to take you through the process of reducing the interest rate on your home loan. We have notified our team, they will contact you shortly to take your request ahead.
We apologise for this experience. We would be glad to take you through the process of reducing the interest rate on your home loan. We have notified our team, they will contact you shortly to take your request ahead.
I complained on twitter as well and got the same response. Your rep contacted me after 3 days and told they will get back to me after checking the status of my application which never happened. I have never seen worst service than Indiabulls.
Dear Customer (mohitmc2),
We don't want you to feel this way. Please be assured that our team is working on your concern and will reach out to you shortly.
We don't want you to feel this way. Please be assured that our team is working on your concern and will reach out to you shortly.
Dear Customer (mohitmc2),
We hope that our team has connected with you in this regard. Please let us know if we can help you with anything else.
We hope that our team has connected with you in this regard. Please let us know if we can help you with anything else.
IndiaBulls Customer Care's response, Oct 9, 2017
Verified Support
Dear Customer (mohitmc2),
We have forwarded your concern to our team once again, you will be contacted shortly in this regard.
We have forwarded your concern to our team once again, you will be contacted shortly in this regard.
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Indiabulls House, 448-451, Udyog Vihar, Phase-V, Gurgaon, Haryana, India - 122001
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My home loan no HHLNOI00164782 running interest rate @10.15 currently had requested several times to get the updated intrest rate however no one listing for same.
If some one know whom to contact please let us know.
Dhananjay
[protected].
We tried reaching out to you but were unable to connect with you on your number. Request you to share an alternate contact number along with feasible timings through private message and our team will assist you further.
We haven’t heard from you. Kindly share the requisite details via private message so that we can assist you further.